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Terms of service

Last updated: 23 August 2026

Not yet reviewed by a lawyer. These terms describe how Infinity Nexa actually operates, but the liability, warranty and governing-law clauses in particular need professional review, and the entity and jurisdiction still need to be filled in. Do not take paying customers against them as they stand.

The service

Infinity Nexa is inventory management software provided over the internet: catalogue, stock control across locations, purchasing, sales, invoicing and reporting. We provide it as it is described in the product, and we may change or add features over time.

Your account

You are responsible for keeping your sign-in details secure and for what the people you invite into your workspace do with it. Roles and permissions are yours to set — an account you give billing or user-management rights to can spend money and change who has access.

You must be entitled to enter the records you put in, including any personal details of your own customers and suppliers.

Your data stays yours

You keep all rights to the records you enter. We do not sell them, use them to train anything, or share them with anyone beyond the processors listed in the privacy policy. We access a workspace’s contents only when you ask us to, for support.

You can export everything at any time from Settings, without asking us and without notice, including after you decide to leave.

Trials, plans and payment

Plans are shown on the pricing page with their limits. A trial needs no card and ends on the date shown in your billing settings. Paid plans renew for the interval chosen until cancelled; cancelling stops the next renewal and leaves the current period running.

Exceeding a plan limit blocks the action that would exceed it — creating another user or product, for instance — rather than deleting anything you already have.

If payment fails, the workspace becomes read-only rather than being deleted. Your data stays intact and exportable while you sort it out.

Acceptable use

Do not use the service to break the law, to store other people’s data you have no right to, to attempt access to another workspace, or to interfere with the service for anyone else. Automated access is fine within reason; deliberately overwhelming the service is not.

Availability

We aim for the service to be available continuously, but we do not currently offer a contractual uptime guarantee. Planned maintenance will be announced in advance where practical.

Accuracy of your records

The service calculates stock levels, costs and margins from what is entered into it. We take correctness seriously — stock movements are recorded as an append-only ledger and transactions apply completely or not at all — but the figures reflect your inputs. They are not accounting, tax or valuation advice, and you remain responsible for your own records and filings.

Ending the agreement

You may stop using the service and delete your workspace at any time. We may suspend or end an account that breaches these terms, or that goes unpaid, after telling you why and giving you a reasonable chance to put it right — except where the breach requires immediate action. Export your data before deleting a workspace; deletion is permanent.

Liability and governing law

[to be drafted with a lawyer — warranty, limitation of liability, indemnity, governing law and jurisdiction]

Changes to these terms

We will tell you before making a material change, and the date at the top will always reflect the current version. Continuing to use the service after a change means you accept it.

Contact

[add your contact address and registered entity]

Privacy policy